Refund Policy – XBhumi.com

At XBhumi.com and XBhumihub.com, we strive to provide high-quality services to our users and business partners. This Refund Policy outlines the terms, conditions, and process for requesting refunds on payments made through our platform.

1. Scope of the Refund Policy

This policy applies to:

• Payments made via XBhumi.com Pay for services, subscriptions, or listings.
• Online transactions for business promotions, advertising packages, or other paid features.
• Refunds for service errors, double payments, or cancellations within the specified period.

2. Eligibility for Refunds

Refunds may be requested under the following circumstances:

• Payment was processed for a service or subscription that was not delivered or activated.
• Duplicate or accidental payments.
• Cancellation requests received within the approved refund window (as specified during purchase).
• Technical issues or errors on the platform that result in payment failure or service interruption.

Refunds will not be provided for:

• Services that have been fully delivered or used.
• Partial use of paid features if not covered by the specific service terms.
• Transactions made outside the platform or via unauthorized channels.

3. How to Request a Refund

To request a refund, follow these steps:

1. Log in to your XBhumi.com account.
2. Navigate to the Payment History or Orders section.
3. Select the payment or service you wish to refund and click Request Refund.
4. Provide necessary details, including reason for the refund and supporting documents if applicable.
5. Submit your request for review.

4. Refund Processing Time

• Our support team will review the request within 3–5 business days.
• Approved refunds will be processed back to the original payment method within 7–10 business days.
• You will receive an email confirmation once the refund is completed.

5. Partial Refunds

In certain cases, partial refunds may be granted if:

• Part of the service was already delivered.
• Discounts or promotional offers were applied to the transaction.

The refund amount will be calculated accordingly and communicated to the user via email.

6. Payment Reversal and Charges

• Refunds will be credited using the same payment method used for the original transaction.
• Bank processing or payment gateway charges may apply and can affect the final refund amount.
• XBhumi.com is not responsible for delays caused by banks or third-party payment providers.

7. Contact for Refunds

If you have any questions or issues related to refunds, please contact our support team:

• Email: [email protected]
• Phone: +91-9661396261 (24/7 India Hotline)
• Contact Form: Contact Us Page

8. Changes to This Refund Policy

XBhumi.com reserves the right to update or modify this Refund Policy at any time. The Last Updated date will reflect the latest changes. Continued use of our services after updates constitutes acceptance of the new policy.

Thank you for choosing XBhumi.com. We are committed to providing a fair, transparent, and user-friendly refund process for all our valued users.